Google NBU
Trust and Comprehension amongst new internet users
Foundational +
Evaluative research
Google Pay
Continuous feedback through rolling
research
Evaluative Research
Société Générale
Design Thinking for HR operations
Workshop Design
247.ai
Conversation design for customer support bots
Foundational + Generative Research
Microsoft Research
Designing for users with mixed literacies
Exploratory +
Microsoft IDC
Designing for SMBs : Avenues for intervention
Foundational Research
MyGate
Re-design of the residents' application
Generative + Evaluative Research
AUAS
Systems thinking toolkit for complex decisions
Toolkit Development